Our customer drives every decision we make.
We value you, and we listen to your feedback and suggestions. As a customer, you have a dedicated Customer Success Manager to guide you through using our platform. Additionally, you have LifeSphere Trainings and a Customer Portal to further shape your experience and help you get the most out of our products.
Our customers are part of our brand ecosystem, and that is most present in our LifeSphere Circle. LifeSphere Circle members enjoy a periodic Customer Newsletter with the latest news, product updates, events we are attending, and general information we think you’d enjoy.
Designed to be intuitive, convenient, and secure, LifeSphere Trainings cover proper usage and administration of LifeSphere products, enhancing your team’s ability to get the most out of our applications.
Developed by experts with deep industry and product experience, LifeSphere Trainings provide comprehensive instructional content that simplifies the learning process.
- Step-by-Step Instruction
- Role-Based Training
- Simple, Intuitive Navigation
- Interactive Format
LifeSphere Trainings are only available to current ArisGlobal customers and partners.
Visit our customer communications portal to find information about:
- Upgrade information and release notes
- Special product-specific announcements
- SaaS updates
- Version-history documentation
- Validation kits and packages
Only registered users will have access to these microsites. For access please contact your system administrator
Experience a Platform of Possibilities for Your Safety Needs
Total Drug Development Cycle Support with One Regulatory Solution
Clinical Solutions that Save You Time on Research & Development
Customer Support Tickets
The ArisGlobal customer support portal: My ArisGlobal Support (MAGS) gives registered users access to report an incident, review bug resolution documentation, and recent updates to the MAGS portal.
If you do not have access to the portal, reach out to your system administrator or your Customer Success Manager
Be part of our mission for a healthier future